It is very important to us that our customers enjoy all of our award winning products the way they were intended to be enjoyed. We want you to know that we have given the utmost care and consideration in how your gift was produced, packaged and shipped.
We will contact you to offer recommendations if we feel that your shipping destination is too hot for ground shipping. Please contact us if you have any questions regarding shipping a gift and we will be happy to assist!
Order cutoff and shipping times
Any orders placed by 2 pm EST will be processed same day
To protect your gifts, we only ship out Monday - Thursday
Brownie Points is not responsible for delays in transit caused by high package volume, weather, local carrier mis-scans or inaccurate shipping information
For time sensitive shipments, we encourage you to request a delivery date a day before to account for any possible shipping delays
Local Delivery to Columbus Ohio area
In store pickup - Free
Same day courier (orders placed before noon) - $20.00
Max transit time is 2 days for third party carriers
An additional fee is added to shipping for a cooler and ice packs.
Ice packs are meant to soften during shipment
Local and store pickup do not require cooler and ice
Shipping Non Holiday Guidelines (January - October)
Orders received by 1 pm EST Monday - Wednesday will ship on the same-day
Orders received by 1 pm EST Thursday - Sunday will ship on the following Monday (If Monday falls on a holiday then will ship next business day)
Delivery time cannot be guaranteed for incomplete or incorrect addresses
Redirected packages, due to an incorrect address incur a $19.50 charge
When shipping to a warm weather destination involves sitting over the weekend, your gift may be held until the following Monday to ensure minimal time in transit
Brownie Points is not responsible for shipping delays due to weather or carrier delays
Shipping Holiday Guidelines (November - December)
Orders received after 1 pm EST will begin process next business day
During the holidays, please allow 72 hours (Business Days) to process orders.
Delivery time cannot be guaranteed for incomplete or incorrect addresses
Redirected packages due to an incorrect address incur a $19.50 charge
When shipping to a warm weather destination involves sitting over the weekend, your gift may be held until the following Monday to ensure minimal time in transit
Brownie Points is not responsible for shipping delays due to weather or carrier delays