Shipping Information
It is very important to us that our customers enjoy all of our award winning products the way they were intended to be enjoyed. We want you to know that we have given the utmost care and consideration in how your gift was produced, packaged and shipped.
We will contact you to offer recommendations if we feel that your shipping destination is too hot for ground shipping. Please contact us if you have any questions regarding shipping a gift and we will be happy to assist!
Order cutoff and shipping times
- Any orders placed by 1 pm EST will be processed same day
- To protect your gifts, we only ship out Monday - Thursday
- Brownie Points is not responsible for delays in transit caused by high package volume, weather, local carrier mis-scans or inaccurate shipping information
- For time sensitive shipments, we encourage you to request a delivery date a day before to account for any possible shipping delays
- Shipping Warm Weather (May-September)
- Shipping Non Holiday Guidelines (January - October)
- Shipping Holiday Guidelines (November - December)
Shipping Warm Weather (May-September)
- Max transit time is 2 days for third party carriers
- An additional fee is added to shipping for a cooler and ice packs.
- Ice packs are meant to soften during shipment
- Local and store pickup do not require cooler and ice
Shipping Non Holiday Guidelines (January - October)
- Orders received by 1 pm EST Monday - Wednesday will ship on the same-day
- Orders received by 1 pm EST Thursday - Sunday will ship on the following Monday (If Monday falls on a holiday then will ship next business day)
- Delivery time cannot be guaranteed for incomplete or incorrect addresses
- Redirected packages, due to an incorrect address incur a $18.00 charge
- When shipping to a warm weather destination involves sitting over the weekend, your gift may be held until the following Monday to ensure minimal time in transit
- Brownie Points is not responsible for shipping delays due to weather or carrier delays
Shipping Holiday Guidelines (November - December)
- Orders received after 1 pm EST will begin process next business day
- During the holidays, please allow 72 hours (Business Days) to process orders.
- Delivery time cannot be guaranteed for incomplete or incorrect addresses
- Redirected packages due to an incorrect address incur a $18.00 charge
- When shipping to a warm weather destination involves sitting over the weekend, your gift may be held until the following Monday to ensure minimal time in transit
- Brownie Points is not responsible for shipping delays due to weather or carrier delays
Local Delivery to Columbus Ohio area
- In store pickup - Free
- Same day courier (orders placed before noon) - $18.00
- Ground shipping - normal third party rates apply
Standard Shipping Times
West coast delivery: Within 4-5 business days
Alaska/Hawaii delivery: Within 3-6 business days
East coast delivery: Within 2-3 business days
Southwest delivery: Within 2-4 business days
Midwest delivery: Within 1–3 business days
